Terms and Conditions of Service
Use of Service Conditions The term "VisionTrade" refers to the owners of the website. We are a Limited Liability Company registered in Estonia. The terms "you" or "user" refer to any person who visits or uses our website.
These Website Terms of Use ("Terms") apply to all content available on www.visiontradefutures.com and www.visiontradeforex.com ("Website") and any email communication between you and us. We recommend that you carefully read these terms and conditions before using our website. If you wish, you may save a copy for future reference. We reserve the right to modify these Terms at any time, and any changes will be posted on our website.
Continued use of our website after any modification constitutes your acceptance of the updated Terms. If you do not agree with these Terms, we recommend that you do not use our website. If you have any questions or concerns, please contact us through the means provided on our website.
Our website provides access to a variety of resources and services related to education in simulated environments, all of which are subject to these Terms.
Liability Limitation The services provided through our website are developed in strict compliance with applicable European legal regulations. However, each user must recognize and accept the responsibility of adhering to the laws and regulations of their country of origin or residence when accessing and using our website. In case of any conflict between the laws of your country and the legal provisions applicable in Europe, users are expected to comply with their local regulations.
We strive to ensure that our services meet the highest legal and ethical standards. However, we cannot guarantee or assume responsibility for individual compliance with national laws by our users. Therefore, each user is responsible for understanding and complying with the legal regulations governing their specific jurisdiction.
We reserve the right to modify or update our services and policies to comply with any changes in applicable laws or regulations. By using our website, you agree to comply with all relevant laws and release VisionTrade from any liability related to non-compliance by the user.
User Responsibility The User fully acknowledges and accepts that VisionTrade does not provide financial advice or engage in investment activities in financial markets. Consequently, VisionTrade assumes no responsibility for any loss or profit resulting from the commercial activities conducted by the User. It is essential to note that VisionTrade does not store or invest third-party funds at any time.
While we provide access to resources and tools related to trading education in a simulated environment, the User bears exclusive responsibility for making informed decisions. VisionTrade acts as a service and tool provider but does not assume liability for individual decisions made by users.
By using our website and services, the User fully accepts this responsibility and acknowledges that any outcome obtained in their activities is their sole responsibility. VisionTrade is committed to providing a secure and transparent environment, but each user must understand and assume responsibility for their financial decisions.
Minors Policy VisionTrade establishes that its services, available through the Website, are exclusively intended for adults. Therefore, individuals under eighteen (18) years of age are not authorized to use these services.
Parents, legal guardians, or representatives are required to supervise and control minors' access to websites they consider inappropriate. If a minor accesses and uses VisionTrade's services by pretending to be of legal age, the parents, legal guardians, or representatives will be held responsible for all actions performed by the minor.
This policy is designed to ensure a safe and appropriate environment for all VisionTrade users. We recognize the importance of protecting minors and encourage parents and guardians to actively supervise their children's online activities.
IP Address Matching The region of the IP address used for purchasing any product or logging into our services must be consistent and remain constant. If our Risk Team detects a change in the region, they may contact you to verify and request proof.
5.1 IP Address in Accounts The region of the IP address used to access the account must be consistent. If our Risk Team notices a variation in the region, they may contact you to verify and request proof, such as a plane ticket, passport stamp, or a live video from the location. This measure is implemented to protect you against third parties. If you plan to travel, we ask that you inform our support team in advance to keep us updated and avoid any inconvenience.
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Terms of Use Agreement
These General Terms and Conditions (“T&C”) establish the rights and obligations concerning the use of services provided by Vision Trade Forex (“Provider”) through the website www.visiontradeforex.com (“Website”). Please read these T&C carefully. If you do not agree or do not understand any part, you are not obligated to use the Services.
1. General Provisions
1.1. These T&C regulate your rights and responsibilities concerning the use of services provided by Visionfutures OÜ, registered at Harju maakond, Tallinn, Kesklinna linnaosa, Tornimäe tn 3 // 5 // 7, 10145, identification number: 16984625.
1.2. By registering on the Website or, if registration is not required, by using the services for the first time, you accept these T&C and enter into a contract with the Provider to use the selected services. These T&C form an integral part of such contract.
1.3. The services are intended exclusively for individuals aged 18 and above, residing in countries where the services are available. By registering, you confirm that you meet this age requirement. If you are under 18 years old, you may not use the services.
1.4. Vision Trade Forex does not provide services to clients residing in restricted jurisdictions (Cuba, Iran, Lebanon, Syria, North Korea, Libya, Russia, Sudan, Somalia, Venezuela, and the United States of America), individuals subject to international sanctions, or individuals with criminal records related to financial crimes or terrorism. The restricted jurisdictions are determined and published on the Website.
1.5. The services include simulated trading tools in the FOREX market and other financial markets, analytical tools, educational materials, and access to the Client Section. All trading activities are simulated and do not involve real money.
1.6. Vision Trade Forex does not provide financial advice or investment services. No information provided through the services should be interpreted as investment advice. No employee, staff member, or representative of the Provider is authorized to provide investment advice. The Provider will not be liable if any information is interpreted as such.
1.7. Your personal data will be handled in accordance with our Privacy Policy.
1.8. Definitions and terms used in these T&C can be found in clause 17.
2. Services and Ordering Process
2.1. Services may be requested via the Website by completing the respective registration or order form. Once registered, you will be provided with access details to the Client Section and/or the Trading Platform.
2.2. Products include the Vision Trade Forex Challenge and Verification, which may vary in scope depending on the services offered. A Free Trial allows limited use of certain services at no cost.
2.3. It is your responsibility to provide accurate and up-to-date information in the registration or order form and in the Client Section. You must promptly notify any changes in your information. The Client is responsible for the accuracy and updating of all provided data; the Provider is not obliged to verify this information.
2.4. By providing a tax identification number or similar information, or declaring yourself as a legal entity, you will be considered a business entity for the purposes of these T&C, and consumer-related provisions will not apply.
2.5. Fees for the Vision Trade Forex Challenge vary according to the selected option, based on initial capital, acceptable risk, and other parameters. The final fee will be calculated upon completion of the order form. Fees are non-refundable in case of cancellation or non-compliance by the Client.
2.6. Vision Trade Forex reserves the right to change service fees and parameters at any time. Such changes will not affect services already purchased.
2.7. If a paid fee is disputed or unjustifiably reversed, the Provider may suspend service provision to the Client and refuse future services.
2.8. The selected option for the Vision Trade Forex Challenge will also apply to the subsequent Verification phase. Once selected, it cannot be changed.
2.9. The Provider will electronically archive the contract and will not allow access to it after purchase.
3. Payment Terms
3.1. Fees for Vision Trade Forex Challenge options are listed in US dollars, although payments may be made in other currencies available on the Website.
3.2. Fees include all applicable taxes. If you are a business entity, you are responsible for complying with all tax obligations related to the use of our services.
3.3. Fees may be paid via credit card, bank transfer, or other methods available on the Website. Payments via credit card or rapid payment methods will be processed immediately, while bank transfers must be made within the timeframe specified in the proforma invoice.
3.4. The Client assumes all applicable fees charged by the selected payment service provider and must ensure that the total fee is paid in full.
4. Simulated Trading Rules
4.1. General Trading Rules:
During simulated trading on the Vision Trade Forex platform, you may execute any transaction, provided that you do not engage in prohibited practices.
You are expected to follow standard market rules and risk management practices when conducting trades in financial markets.
4.2. Access and Use of Information:
You acknowledge that Vision Trade Forex has access to information regarding simulated trades executed on the platform.
You consent to Vision Trade Forex sharing this information with related or affiliated entities, and for such entities to handle this information at their discretion.
4.3. Provider's Liability:
Vision Trade Forex is not responsible for the information displayed on the trading platform, nor for interruptions, delays, or inaccuracies in market information.
4.4. Prohibited Trading Practices:
(See detailed practices under General Rules below.)
5. General Rules
Consistency in Trading: To ensure constant and controlled trading activity, we enforce a consistency rule which states that the best trading day must not exceed 25% of the total 8% objective in programs such as SwiftPass and 1-Phase Challenges.
In the case of 2-Phase program accounts, this limitation is calculated based on the percentage objective of each phase (8% - 5%), ensuring that growth remains progressive and sustainable over time.
Trading days exceeding the consistency limit will not be considered valid, neither in terms of the number of operating days nor in accumulated balance.
Trading During High-Impact News: It is essential to trade responsibly and avoid high-risk strategies. At Vision Trade Forex, trades can be held open over the weekend; however, no account is allowed to execute trades within the two-minute window before and two minutes after high-impact news (indicated by a red folder). Any trade within this window will result in the loss of the account, with no exceptions. This rule applies to all assets and is governed by the news published on FXStreet.com.
Use of Expert Advisors (EAs):
The use of Expert Advisors (EAs) is permitted at Vision Trade Forex, provided they comply with the established guidelines.EAs may be used to automate trading strategies, optimize order execution, and efficiently manage trades. However, it is essential that their use does not involve prohibited practices such as:
Latency Arbitrage
High-Frequency Trading (HFT)
Tick Scalping
Cross-account Hedging
Martingale or exponential risk-increase strategies
Failure to adhere to these restrictions will result in account cancellation without the possibility of balance recovery. It is recommended to review all rules before implementing any EA to ensure your operations comply with Vision Trade Forex policies.
Copy Trading:
Allowed only between accounts belonging to the same user.Lot Size Restrictions:
Each account has a maximum daily tradable lot volume, helping traders maintain adequate control over their exposure and avoid abrupt movements that could jeopardize their trading.The daily lot limits per account size are as follows:
5K Account → Maximum 2 lots traded per day
10K Account → Maximum 4 lots traded per day
25K Account → Maximum 6 lots traded per day
50K Account → Maximum 8 lots traded per day
75K Account → Maximum 10 lots traded per day
100K Account → Maximum 15 lots traded per day
These limits apply to the total volume traded within the day, considering the sum of all simultaneously opened positions.
Stacking Trades:
Stacking occurs when three or more positions are simultaneously opened in the same asset and direction.Prohibited Practices:
Latency arbitrage, High-Frequency Trading (HFT), tick scalping, toxic trading, hedging, martingale, and speculative strategies are strictly prohibited.Minimum Duration Requirements:
1-Phase Challenge: 4 trading days
1-Phase Scalable Challenge: 4 trading days
SwiftPass: 14 trading days per level
2-Phase Challenge: 4 trading days in Phase 1, 4 trading days in Phase 2, followed by 30 trading days in Live phase to obtain vRewards, subsequently every 14 trading days.
Participation in 10% of Evaluations
Upon successfully passing an evaluation, users receive a 10% share of the achieved target.
For 1-phase evaluations (Lite, Standard, and Scalable), once the 8% target is reached, traders receive 10% of that 8% as their reward for passing the evaluation.
In the case of 2-phase evaluations, the 10% participation is calculated based on the initial target of the first phase (the initial 8% required to advance to the second phase).
Refund for Achieving the Objective
Upon successful completion of the evaluation and reaching the first or second Live-phase objective, users will receive the corresponding refund along with the first compensation from the Vision Rewards program.
The specific refund conditions according to the type of account purchased are as follows:
Lite, Standard, and Scalable Evaluation Accounts (1 Phase):
The refund is granted alongside the first VRewards compensation obtained in the Live phase.SwiftPass Accounts:
The refund is processed together with the second VRewards compensation from the Vision Rewards program.2-Phase Accounts:
The refund will be delivered together with the first VRewards compensation obtained in the Live phase after successfully completing both phases.
Maximum Management Limit on Simulated Accounts
The total amount managed across Live accounts by a single user may not exceed $600,000 USD in simulated balance.
This limit applies to the combined total of all active Live accounts, including any account type acquired within the Vision Trade Forex program.
If a user reaches this maximum permitted limit, they will not be allowed to acquire new Live accounts until reducing their exposure within the program.
4.13. Consequences of Prohibited Trading Practices
If you engage in any of the prohibited trading practices, Vision Trade Forex may consider that you have not met the conditions of the Vision Trade Forex Challenge or the Verification phase.
The Provider may remove transactions that violate these rules from your trading history and/or exclude their results from any gains or losses calculated.
Vision Trade Forex reserves the right to cancel all services provided to the Client and terminate the contract immediately without prior notice.
The Provider may reduce the leverage offered on any or all of the Client's accounts to a maximum of 1:5.
If prohibited practices are detected across multiple accounts belonging to a single Client or among several Clients, the Provider may cancel all related services and terminate all associated contracts without compensation.
Access to the Vision Rewards program, including rewards earned prior to the violation, will also be revoked.
5.1. Repeat Violations and Additional Measures
If you repeat prohibited practices after Vision Trade Forex has previously notified you, the Provider may block your access to all or part of the services, including access to the Client Section and Trading Platform, without compensation. In such a case, you will not be entitled to any refund of the fees paid.
5.2. Liability for External Trading Operations
Vision Trade Forex is not liable for any trading operations or investment activities performed by you outside of your relationship with the Provider, even if you use Client data, information from the Trading Platform, or any other service for real trading activities in financial markets.
5.3. Risks of Trading in Financial Markets
Financial market developments are subject to frequent and abrupt changes. Trading in financial markets may not be profitable and can result in significant financial losses. Previous returns and profits obtained from simulated trading do not guarantee or indicate future positive outcomes.
5.4. Commissions for Opening and Closing Trades
At Vision Trade Forex, commissions apply both when opening and closing an order. Details are as follows:
The minimum commission is $0.25 for opening and $0.25 for closing a trade.
The commission per lot traded is $1.25 per lot.
Calculation examples:For 0.1 lots, the opening commission would be 0.1 lots * $1.25 = $0.125; however, since the minimum commission applies, the charge would be $0.25. An additional closing commission of $0.25 would apply, resulting in a total commission of $0.50.
For 2 lots, the opening commission would be 2 lots * $1.25 = $2.50. With an equivalent closing commission, the total would be $5.00.
For 5 lots, the opening commission would be 5 lots * $1.25 = $6.25, and another $6.25 for closing, totaling $12.50.
Please remember that commissions apply both at the opening and the closing of a trade, so they should always be multiplied by two.
5.5. Prohibition of Gambling Practices
At Vision Trade Forex, we seek to promote consistent, disciplined, and sustainable trading behavior. Therefore, engaging in practices considered "Gambling" under our simulated trading rules is strictly prohibited.
"Gambling" is defined as any trading activity that does not reflect consistent and responsible behavior, including but not limited to:
Sporadic Trading: Conducting trades only during one or two days while maintaining minimal activity during the remaining days, such as opening and closing positions with the smallest allowed size solely to fulfill the minimum operational day requirement.
Lack of Consistency in Volume: Significantly varying position sizes without clear rationale or conducting trades that do not represent a clearly defined trading strategy.
Purpose of the Rule
This prohibition aims to ensure traders develop and demonstrate a serious, disciplined approach to trading. Vision Trade Forex encourages an environment that closely mirrors real financial market conditions, promoting sustainable practices that fairly evaluate user performance.
Consequences of Non-Compliance
Violation of this rule will be considered a severe breach of the simulated trading rules, resulting in the following consequences:
Account Audit: The Vision Trade Forex team will review all suspicious trades to determine if the rule has been violated.
Program Disqualification: Non-compliance may result in immediate account termination and disqualification from accessing rewards or benefits associated with the Vision Trade Forex program.
Contract Termination: In cases of repeated violations, Vision Trade Forex reserves the right to terminate user access to services without any compensation.
Consequences of Non-Compliance
Failure to comply with this rule will be considered a severe violation of the simulated trading rules and will result in the following consequences:
Account Audit:
The Vision Trade Forex team will review all suspicious transactions to determine if the rule has been breached.
Program Disqualification:
Non-compliance may lead to immediate termination of the account, including disqualification from accessing any rewards or benefits associated with the Vision Trade Forex program.
Contract Termination:
In the event of repeated offenses, Vision Trade Forex reserves the right to terminate the user's access to services without any compensation.
We encourage all users to trade consistently and adhere to responsible trading management principles. This will not only assist them in achieving their goals within the program but will also foster a competitive and professional environment on our platform.
6. Vision Trade Forex Challenge and Verification
6.1. After paying the fee for the Vision Trade Forex Challenge, you will receive access credentials to the Trading Platform. The Challenge is activated upon executing the first simulated trade.
6.2. To successfully complete the Challenge, you must meet certain performance parameters, including but not limited to:
Execute at least one simulated trade on at least four different calendar days.
Avoid incurring a daily loss exceeding the specified percentage of initial capital for the selected option.
Avoid exceeding a cumulative total loss greater than the specified percentage of initial capital for the selected option.
Achieve total profits meeting or exceeding the percentage of initial capital specified for the selected option.
6.3. If you meet the Challenge parameters and have not violated these Terms and Conditions (TC), Vision Trade Forex will evaluate the Challenge as successful and grant you access to the Verification phase.
6.4. The Verification phase also requires compliance with specific parameters, similar to those of the Challenge, to be considered successful and gain access to Vision Rewards.
6.5. Success in both stages (Challenge and Verification) may result in a recommendation for joining the Vision Trade Forex Trader program, managed by a third party. Such recommendation does not guarantee acceptance into the program.
6.6. Vision Trade Forex reserves the right to evaluate and verify all transactions before confirming successful completion of the Challenge, Verification, and access to the Vision Rewards program.
7. Website and Content Usage
7.1. All content on the Website, including texts, graphics, images, software, and other materials, is protected by copyright and is the property of the Provider or its licensors.
7.2. Use of content is permitted only for personal and non-commercial use, and in accordance with these Terms.
7.3. It is expressly prohibited to:
Use tools that may negatively affect the Website’s functionality.
Circumvent geographic availability restrictions or any other technical limitations.
Make copies or backups of the Website and its content.
Decompile, disassemble, or modify the Website and its content.
Sell, rent, license, distribute, reproduce, or otherwise use content in an unauthorized manner.
Use automated means to access, view, display, or collect information from the Website.
Use any tool or method that may harm the Provider.
7.2. Liability and Limitations
7.3. The services and content are provided "as is," and their use is at your own risk. Vision Trade Forex is not liable for indirect, incidental, special, punitive, or consequential damages, including loss of profits, data, or personal injury resulting from service usage.
7.4. Vision Trade Forex reserves the right to modify, change, replace, add, or remove elements and functionalities of the services at any time without compensation.
7.5. The Provider is not liable for its inability to provide services due to significant technical or operational issues beyond its control, including force majeure events, natural disasters, war, insurrection, pandemics, threats to large groups of people, or similar events.
8. Breach of Terms and Conditions (TC)
8.1. If the Client breaches any provision of these TC, the Provider may restrict or terminate access to services without prior notice and without compensation.
8.2. Violations include, but are not limited to:
Accessing the services contrary to provisions in clauses 1.3 or 1.4.
Providing incomplete, false, or outdated information contrary to clause 2.3.
Acting in a way that could damage the Provider's reputation.
Violating simulated trading rules as per clause 4.4.
Conducting any prohibited activities under clause 6.3.
9.Communication
9.1. Communication with the Provider will primarily take place through the Client Section or the registered email. 9.2. Our contact email address is info@visiontradeforex.com.
Right of Withdrawal
10.1. If you are a consumer, you have the right to withdraw from the contract within 14 days without giving any reason, provided the product has not been used and no logins have occurred. The withdrawal period will expire after 14 days from the day of the conclusion of the contract.
10.2. To exercise your right of withdrawal, you must inform us of your decision to withdraw from the contract by an unequivocal statement sent via email to info@visiontradeforex.com.
10.3. If you exercise your right of withdrawal, we will reimburse all payments received from you without undue delay and, in any event, no later than 14 days from the day on which we are informed of your decision to withdraw from the contract, provided the service and connection to your account have not been activated or used.
Modifications of the Terms and Conditions
11.1. Vision Trade Forex reserves the right to modify these Terms and Conditions at any time. 11.2. Continued use of the services following modifications to the Terms and Conditions implies acceptance of the changes by the Client.
Governing Law and Jurisdiction
12.1. Any dispute arising out of or related to these Terms and Conditions shall be resolved by the competent courts of Estonia.
Final Provisions
13.1. If any provision of these Terms and Conditions is held invalid or unenforceable, the remaining provisions shall remain in full force and effect. 13.2. These Terms and Conditions constitute the entire agreement between you and Vision Trade Forex regarding the use of the services and supersede any prior agreements.
Contact
14.1. For any questions or assistance related to these Terms and Conditions, you can contact us at info@visiontradeforex.com.
Definitions
15.1. "Client": The individual using the services provided by Vision Trade Forex.
15.2. "Provider": Vision Trade Forex.
15.3. "Services": Tools and platforms provided by the Provider for simulated trading in the FOREX market and other financial markets.
15.4. "Website": www.visiontradeforex.com
The terms "VisionTrade" refer to the owners of the website. We are a Limited Liability Company registered in Estonia. The term "you" or "user" refers to anyone who visits or uses our website.
These Website Terms of Use ("Terms") apply to all content available on www.visiontradefutures.com and www.visiontradeforex.com ("Website") and to any email communication between you and us. We recommend carefully reading these terms and conditions before using our website. If you wish, you may save a copy for future reference. We reserve the right to modify these Terms at any time, and any changes will be published on our website.
Continued use of our website after any modification will constitute your acceptance of the updated Terms. If you do not agree with these Terms, we recommend not using our website. If you have any questions or concerns, feel free to contact us through the contact methods provided on our website.
Our website provides access to a variety of resources and services related to education in simulated environments, all of which are subject to these Terms.
You may explore certain sections of this Website without registration, but other areas are accessible only to registered users. By accessing any part of this Website, you will be deemed to have fully accepted this legal notice. If you disagree with any terms of this legal notice, we recommend leaving this Website immediately. Please be aware that we may update this legal notice at any time, thus we advise periodically reviewing this Website to remain aware of any changes.
TERMS OF USE AGREEMENT
This Terms of Use Agreement ("Agreement"), together with our Company Privacy Policy, constitutes a legally binding agreement made between you, whether personally or on behalf of an entity ("user" or "you") and Vision Trade and its affiliated companies, websites, applications, and related tools (collectively, Vision Trade, "Company", "we", "us", or "our"), concerning your access to and use of the websites VisionTradeFutures.com and any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Sites"). The Sites provide the following service: professional development training ("Company Services"). Supplemental terms and conditions or documents that may be posted on the Sites from time to time are expressly incorporated into this Agreement by reference.
The Company does not warrant that the Sites are appropriate or available in locations other than where the Company operates. The information provided on the Sites is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would contravene law or regulation, or where the Company would be subject to any registration requirement within such jurisdiction or country. Consequently, those individuals choosing to access the Sites from other locations do so on their own initiative and are solely responsible for compliance with local laws, to the extent local laws are applicable.
All users who are minors in the jurisdiction in which they reside (generally under the age of 18) are not authorized to register on the Sites or to use the Company Services.
YOU ACCEPT AND AGREE TO BE BOUND BY THIS AGREEMENT BY ACKNOWLEDGING SUCH ACCEPTANCE DURING THE REGISTRATION PROCESS (IF APPLICABLE) AND ALSO BY CONTINUING TO USE THE SITES. IF YOU DO NOT AGREE TO ABIDE BY THIS AGREEMENT, OR ANY MODIFICATIONS THAT THE COMPANY MAY MAKE TO THIS AGREEMENT IN THE FUTURE, DO NOT USE OR ACCESS OR CONTINUE TO USE OR ACCESS THE COMPANY SERVICES OR THE SITES.
PURCHASES; PAYMENT
Vision Trade will bill you through a payment provider for our Services. By utilizing our options, you agree to pay Vision Trade Futures OÜ all charges at the current prices for products or services purchased by you or others using your billing account, and authorize Vision Trade to charge your chosen payment provider for these purchases. You agree to make payment using the selected payment method. If you have ordered a product or service subject to recurring charges, you consent to us charging your payment method on a recurring basis, without requiring prior approval for each recurring charge, until you cancel the applicable product or service. Vision Trade reserves the right to correct any errors or mistakes in pricing it makes, even if it has already requested or received payment. Sales tax will be added to the sales price of purchases as deemed necessary by the Company. The Company may change prices at any time. All payments will be in US dollars.
REFUND POLICY
At VisionTrade, we value the satisfaction of our customers and strive to deliver high-quality products and services. However, we recognize that exceptional circumstances may arise where a refund might be requested. Our refund policy is detailed below:
All products and services sold by VisionTrade are considered final and are not eligible for a refund unless explicitly stated otherwise in specific terms agreed upon in writing between the parties.
In exceptional cases, a refund may be requested if the product or service has not been used and no login has occurred on the corresponding platform. The refund request must be made within a specified period, generally within 14 days following the purchase, and must include a valid justification for the request.
All refund requests are subject to review and approval by VisionTrade's customer service team. We reserve the right to deny any refund request that we deem does not meet the criteria outlined in this policy.
If a refund is approved, the refunded amount will be processed using the same payment method as the original purchase unless explicitly agreed otherwise.
Please note that certain products or services may be subject to specific refund policies or additional restrictions, which will be clearly specified in the terms and conditions of the purchase.
We reserve the right to modify this refund policy at any time without prior notice. Any changes will become effective immediately upon publication on our website.
To request a refund or to obtain further information regarding our refund policy, please contact our customer support team. We are committed to ensuring your experience with VisionTrade is satisfactory and transparent.
Once a login has occurred, the product is considered used, and no refund will be issued.
INTELLECTUAL PROPERTY RIGHTS
The content on the Sites ("VisionTrade Content") and the trademarks, service marks, and logos contained therein ("Marks") are owned by or licensed to VisionTrade and are subject to copyright and other intellectual property rights under Estonian and foreign laws, as well as international conventions. The VisionTrade Content includes, without limitation, all source code, databases, functionality, software, Site designs, audio, video, text, photographs, and graphics. All graphics, logos, designs, page headers, button icons, scripts, and service names of VisionTrade are registered trademarks, common law trademarks, or trade dress of VisionTrade in Estonia and/or other countries. VisionTrade's trademarks and trade dress may not be used, including as part of trademarks and/or as part of domain names, in connection with any product or service in a manner that may cause confusion and may not be copied, imitated, or used, in whole or in part, without the prior written permission of VisionTrade.
The VisionTrade Content on the Sites is provided "AS IS" for your personal, informational use only and may not be used, copied, reproduced, aggregated, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purpose without the prior written consent of the respective owners. Provided you are eligible to use the Sites, you are granted a limited license to access and use the Sites and the VisionTrade Content and to download or print a copy of any portion of the VisionTrade Content to which you have properly gained access solely for your personal, non-commercial use.
INFORMATION AND DOCUMENTATION
All individuals or legal entities who access, register on the Website, and provide the requested information during the registration process may use the Website and, consequently, the services available to the User.
Depending on the type of service requested by the User, the following information will be required: (1) mobile phone number, (2) transaction amount, (3) first and last name, (4) identification document, (5) username and password, (6) email address, (7) security code sent by email, (8) security code required for two-step authentication, (9) profession, and (10) date of birth.
Additionally, other documents and information may be requested, such as national identification card, residence card, foreign identity card or passport, bills, video conference, company deeds, proof of business activity, etc., in accordance with Directive (EU) 2018/843 of the European Parliament and of the Council of 30 May 2018, amending Directive (EU) 2015/849 on the prevention of the use of the financial system for the purposes of money laundering or terrorist financing.
If any inaccuracies in the provided data are detected, VisionTrade reserves the right to unilaterally terminate the service provision agreement, without the User having the right to claim reimbursement of the payment made or suffer any type of damage or harm.
27. LICENSE
Unless otherwise specified, all copyrights and other intellectual property rights over the content of this website (including, but not limited to, photographs and graphic images) belong to VisionTrade. The use of extracts from this website for any purpose without express authorization is strictly prohibited. In the event of a breach of any terms of this legal notice, your permission to use this website will automatically be revoked, and you must immediately destroy any downloaded or printed extracts. No part of this website may be reproduced or stored on any other website, nor included in any public or private electronic retrieval system or service, without prior written authorization from VisionTrade. All rights not expressly granted in these terms are reserved.
28. SERVICES PROVIDED BY VISIONTRADE
28.1 This contract aims to offer an entertainment service for educational purposes through VisionTrade. This service provides an educational tool that allows users to acquire experience and skills in operations typical of an educational futures market, with hypothetical results. It is a tool that reflects real-time market behavior without implying financial risk.
28.2 In this context, VisionTrade does not conduct any financial activity. Therefore, it does not store or invest third-party funds and is solely responsible for the proper provision of the service offered through the Website.
28.3 The User agrees to use the Website responsibly, exempting VisionTrade from any liability arising from improper, erroneous, or illegal use.
29. TEMPORARY SUSPENSION OF WEBSITE ACTIVITY
VisionTrade may temporarily interrupt the service without prior notice in case of necessary maintenance tasks for the proper functioning of the Website.
Failure to comply with the following obligations by the User will result in the temporary suspension of service on the Website:
29.1 Detection by VisionTrade of suspicious operations.
29.2 Lack of additional information required for the identification of the User.
29.3 Rejection of potential updates to the General Terms and Conditions or the Privacy Policy.
Consequences of Service Suspension:
29.1 The User will not have access to the Website during this period and, therefore, will not be able to carry out any operation on it.
29.2 This temporary suspension will become permanent after THIRTY (30) days from the beginning of the temporary suspension if the User has not regularized their situation or updated the necessary information to continue operating on the Website.
30. TERMINATION AND RESOLUTION
This contract may be terminated for the following reasons:
Expiration of the agreed term, with prior notification within the established period.
Failure to comply with obligations derived from this contract by the User.
Non-acceptance of modifications to the Privacy Policy, General Conditions, or service pricing.
Supervening impossibility of the contracted object, beyond the control of the contracting parties.
Breach of contractual good faith by the USER.
Unilateral decision by Vision Trade Futures OÜ, with prior notification.
Express request from the User, who may decide at any time to terminate this contract by communicating their decision via email to info@visiontradefutures.com.
Failure to pay for contracted services or expenses incurred as a result thereof, or repeated delays in meeting agreed payment deadlines.
Mutual agreement between the parties.
Any circumstance preventing the company from providing the service adequately.
Violation of confidentiality, information, and cooperation agreements by any of the parties.
Immediate termination by Vision Trade Futures OÜ in case the USER materially violates any guidelines and procedures related to their performance under this Agreement.
Declaration of voluntary or forced bankruptcy, or other analogous situations of presumed insolvency, of Vision Trade Futures OÜ.
Other general causes established under Estonian law.
31. DISCLOSURE OF HYPOTHETICAL PERFORMANCE: LIMITATIONS AND CONSIDERATIONS
Hypothetical performance disclosure has many inherent limitations, some of which are described below:
No representation is made that any account will achieve or is likely to achieve profits or losses similar to those shown; in fact, there are often significant differences between hypothetical performance results and the actual results subsequently obtained by any specific trading program.
One of the limitations of hypothetical performance results is that they are generally prepared with the benefit of hindsight.
Additionally, hypothetical trading does not involve financial risk, and no hypothetical trading record can fully account for the impact of financial risk in real trading.
For example, the ability to withstand losses or adhere to a particular trading program despite losses in trading are material points that can also negatively affect actual trading results.
There are numerous other factors related to markets that may impact performance.
32. INVALID PROVISIONS: IMPACT AND CONTRACT CONTINUITY
If any provision of these General Conditions is deemed invalid for any reason, this shall not affect the remaining provisions of the contract, which will remain in force for the established term.
33. MODIFICATIONS
The Company may modify this Agreement at any time. Any changes to this Agreement will be published on the Sites, and revisions will be indicated by date. You agree to be bound by any changes to this Agreement when you use the Company's Services after such modifications take effect.
The Company may also, at its discretion, choose to notify all users with email information about such modifications via email to the most recently provided email address. Therefore, it is important that you regularly review this Agreement and keep your contact information updated in your account settings to ensure you are informed of changes. You agree that you will periodically review the Sites for updates to this Agreement and read messages we send you to keep informed of any changes. Modifications to this Agreement will become effective upon publication.
Services
The Company reserves the right to modify or discontinue, temporarily or permanently, the Company's Services (or any part thereof) at any time, with or without notice. You agree that the Company shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Company's Services.
34. USER DATA
VisionTrade’s Sites will retain certain data that you transfer to the Sites for the purpose of carrying out VisionTrade Services, as well as data related to your use of VisionTrade Services. While we perform routine data backups, you are primarily responsible for all data you have transferred or that is related to any activity you have carried out using VisionTrade Services. You agree that VisionTrade shall have no liability towards you for any loss or corruption of such data, and you hereby waive any right to take action against VisionTrade arising from any loss or corruption of such data.
35. CONFIDENTIAL COMMUNICATIONS AND PROTECTION OF REPUTATION
Confidentiality of Communications:
All communications, including but not limited to verbal conversations, emails, written messages, and any other type of interaction with VisionTrade, are considered strictly confidential. Any information shared during these communications must be treated as private and cannot be disclosed to third parties without the express consent of VisionTrade.
Protection of Reputation and Honor:
VisionTrade reserves the right to protect its honor, reputation, and public image at all times. Any action that defames, slanders, or tarnishes the reputation of VisionTrade will be considered an attack on the company's honor and may result in legal action by VisionTrade to safeguard its interests and reputation.
Legal Liability:
Users and related parties are hereby informed that any breach of confidentiality in communications with VisionTrade or any attack on the company’s honor may result in legal actions and claims for damages, in accordance with applicable laws and regulations.
Consent for the Use of Communications:
By interacting with VisionTrade, users implicitly accept this confidentiality and reputation protection policy, acknowledging that any communication with the company is subject to these provisions.
Maintaining Confidentiality:
Users are responsible for ensuring the confidentiality of any information shared during communications with VisionTrade and agree not to disclose such information to third parties without prior authorization.
Policy Modifications:
VisionTrade reserves the right to modify or update this confidentiality and reputation protection policy at any time and without prior notice. These changes will take effect as soon as they are published on VisionTrade’s website.
By continuing to interact with VisionTrade, users accept and commit to complying with these confidentiality and reputation protection provisions.
42. Terms of Use Agreement
These General Terms and Conditions ("TC") establish the rights and obligations related to the use of services provided by Vision Trade Forex ("Provider") through the website www.visiontradeforex.com ("Website"). Please read these TC carefully. If you do not agree or do not understand any part of these terms, you are not obligated to use the Services.
43. EFFECTIVE DATE OF THE GENERAL TERMS AND CONDITIONS
The General Terms and Conditions will become effective and apply to VisionTrade and the User once the following conditions are met: The User must agree to these terms by checking the boxes labeled "I have read and accept the general terms and conditions" available in the application.
However, in accordance with Directive 2000/31/EC of the European Parliament and of the Council, dated June 8, concerning certain aspects of information society services, particularly electronic commerce within the internal market, within a maximum period of 24 hours from the effective date of the General Terms and Conditions, VisionTrade will confirm the acceptance by sending an acknowledgment of receipt via email or another equivalent electronic communication method to the address provided by the User.
DISCLAIMER OF THE COMMODITY FUTURES TRADING COMMISSION (CFTC)
Trading futures and options involves significant reward potential, but also substantial risks. You must be aware of these risks and be willing to accept them before investing in the futures and options markets. Do not trade with money you cannot afford to lose. This website neither solicits nor offers to buy or sell futures and options. No representation is being made that any account will achieve or is likely to achieve profits or losses similar to those discussed on this website. Past performance of any trading system or methodology is not necessarily indicative of future results.
CFTC RULE 4.41:
Hypothetical or simulated performance results have certain inherent limitations. Unlike an actual performance record, simulated results do not represent real trading. Additionally, since the trades have not been executed, the results may have been overcompensated or undercompensated for the impact, if any, of certain market factors, such as lack of liquidity. Simulated trading programs in general are also subject to the fact that they are designed with the benefit of hindsight. No representation is being made that any account will achieve or is likely to achieve profits or losses similar to those shown.
